Privacy Policy โ LCP EDUCATION eLibrary
At LCP EDUCATION PRIVATE LIMITED, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.
By accessing our website https://elibrary.lcpeducation.in or using our services, you agree to the terms of this Privacy Policy.
๐ 1. Information We Collect
We may collect the following types of personal information from you:
- Full name
- Email address
- Phone number
- Billing address (for payment)
- IP address and browser/device data
- Order and transaction details
We collect this data when you:
- Register or create an account
- Purchase a digital product (eBook, notes, etc.)
- Contact us via email, phone, or WhatsApp
- Use our website or subscribe to updates
๐ ๏ธ 2. How We Use Your Information
We use your data for the following purposes:
- To deliver digital products you purchase (ebooks, notes, etc.)
- To provide customer support
- To send order confirmations and updates
- To improve our website experience
- To process payments securely
- To comply with legal obligations
We do not sell or rent your personal data to third parties.
๐งพ 3. Payment Information
We use secure third-party payment gateways like:
- Razorpay
- PhonePe
- PayU
- Cashfree
Your full payment information (e.g., card details) is not stored on our servers. All transactions are encrypted and securely handled by the payment provider.
๐ฌ 4. Communication and Notifications
You may receive:
- Order confirmation emails
- Important updates related to your purchases
- Promotional messages (only if you opt-in)
You can unsubscribe from marketing emails at any time.
๐ผ 5. Data Protection & Security
We implement strong technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please understand that no online platform is 100% secure.
๐งโโ๏ธ 6. Your Rights
You have the right to:
- Access your personal data
- Request corrections to incorrect or outdated information
- Request deletion of your account and data (subject to legal limitations)
For any such requests, contact us at: support@lcpeducation.in
๐ 7. Third-Party Links
Our website may contain links to external websites (e.g., YouTube, other educational tools). We are not responsible for their privacy practices or content. Please review their policies separately.
๐งพ 8. Data Retention
We retain your data only for as long as necessary:
- To fulfill the services you’ve requested
- To comply with accounting and legal requirements
- To improve future services
๐ฎ๐ณ 9. Legal Compliance
This Privacy Policy is governed by and constructed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chhatarpur, Madhya Pradesh.
๐ 10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, feel free to contact us:
- ๐ง Email: support@lcpeducation.in
- ๐ Phone: 011-69269410
- ๐ฒ WhatsApp: 7000250655
- ๐ Address: Ward No. 01, Gram Bhadar, Post Ragauli, Tehsil Lavkushnagar, District Chhatarpur, Madhya Pradesh โ 471515
Last Updated: July 5, 2025